Risk Management in Healthcare During Pandemic

3 days
15 Lessons
23 Students

Risk Management in Healthcare During Pandemic

Risk Management in Healthcare During Pandemic

Course Description

Risk management in a hospital is complex, as it involves identifying, assessing and averting risks in virtually every area of the hospital. Managers should perform risk assessments to identify risks before problems occur rather than reacting to an event. Managers should conduct failure mode effects analyses, which score a process or product based on potential failures, the probability of these failures occurring, their likely frequency and the ability to detect them. The resulting risk score enables managers to proactively establish practices that will reduce or eliminate these risks for failure.

How has the COVID-19 pandemic created different risks and crisis management situations for hospitals_ (1)

A lot of the same risk in safety situations that we see in a normal or non-crisis time that we would see now are situations involving patient safety and quality. To maintain a low-risk environment, risk managers need to standardize appropriate practices across the organization. Hardwiring these practices into people’s workflow requires managers to educate providers and staff, and establish redundancies that ensure certain steps are completed.

While risk managers have the main responsibility to identify risks, it would be difficult for them to detect every single risk throughout an entire organization. Instead, providers, staff members and leaders should be able and encouraged to report observed risks. Creating a “just” culture, a non-punitive environment in which people feel comfortable speaking up about areas of risk or near misses is crucial. Patient and health worker’s safety is everyone’s responsibility that must be carried out in the entire organization.


Workshop Objectives

Health Core is committed to providing health care leaders and staff with a set of core topics that serve as building blocks for improving quality and patient safety. This three-day workshop aims to improve level of knowledge and competencies in the basic concepts, methods, and tools related risk management in provision of health care services.

How has the COVID-19 pandemic created different risks and crisis management situations for hospitals_ (3)

The content of each one hour didactic session is designed to ensure participants can answer the following questions:

Essentials of Risk Management
  • What is the definition of risk?
  • What is risk management?
  • What are the building blocks of a risk management program?
  • How to use Primary Driver Diagram to develop risk reduction solutions?
Risk Prioritization
  • What is the purpose of a risk assessment?
  • What are the key determinants of risk assessment?
  • What are the different risk assessment methods?
  • What is the method for conducting a “Hazard Vulnerability Analysis
Failure Mode Effect Analysis (FMEA)
  • What is the purpose of an FMEA
  • What is the method for conducting a FMEA?
  • What are risk reduction solutions and how do they related to FMEA?
  • How to use FMEA to mitigate risks in pandemics
Hazard Vulnerability Analysis (HVA)
  • What is the purpose of an HVA

  • What is the method for conducting a HVA

  • How to use HVA to mitigate risks in emergency preparedness for pandemic

International Participants

$ 90 Participation Fee inclusive of:
  • Course Materials
  • 10 PMA-CPD Units
  • E-Certificate upon Completion

Philippine Participants

4,500 Participation Fee inclusive of:
  • Course Materials
  • 10 PMA-CPD Units
  • E-Certificate upon Completion

Keynote Speaker


Chairman of the Board of Directors, Ramsay Sime Darby Health Care (RSDHC)
Vice Chairman of the Board of Directors, Joint Commission International, USA
Head of the Private Healthcare Productivity Nexus, Government of Malaysia

Past President, Association of Private Hospitals of Malaysia (APHM)
Emergency Medicine Specialist



Independent Consultant. Joint Commission Resources (JCR)
Independent Consultant, Joint Commission International (JCI)
International Expert on Quality and Patient Safety

Richard Wright, MD, MPH, is an international consultant and expert on quality and patient safety. He is a board certified internal medicine and infectious disease specialist. Dr. Wright is an independent consultant with the Joint Commission Resources (JCR) and Joint Commission International (JCI), providing consulting services for hospitals and ambulatory centers both in the United States and in numerous countries, with specific expertise in credentialing and privileging, performance measurement and quality management, leadership development, and the use of Lean Redesign methods to improve clinical processes impacting quality and patient safety.

His expertise is in performance improvement and evaluation, care process redesign, and disease management by clinical teams. Previously, he served as a senior executive of Denver Health Authority as the Executive Director of the largest network of Federally Qualified Community-based Primary Care Health Centers in the country, serving 100,000 residents in Denver and providing more than 300,000 ambulatory visits. Dr. Wright authored numerous articles on a broad array of topics related to health care quality and management.

Program Director


Founder & President, HealthCore International
Patient Safety Ambassador (ASEAN), Patient Safety Movement Foundation
President, HeaRT Alliance of the Philippines

Prof. Joyce Socao-Alumno is the Founder & President of HealthCore—the center for global healthcare management, quality accreditation for healthcare and hospitality, and medical tourism services in the Philippines. Ms. Alumno is Patient Safety Ambassador for Patient Safety Movement Foundation advocating patient safety initiatives and globalization of healthcare and is a leading proponent of Medical and Wellness Tourism. Her varied skills make her a well-sought after consultant and speaker in many international conferences and a regular judge and advisor for various organizations. She has represented international quality accreditation agencies such as Quality & Accreditation Institute, Joint Commission International, Accreditation Canada, NABH International, Swiss Approval International, and TEMOS. She is an Adjunct Professor at the Ateneo Graduate School of Business and a certified ISO 9001:2015 Lead Auditor. Very recently, she was elected President of the Health, Retirement & Tourism (HeaRT) Alliance of the Philippines advocating the development and promotion of the Philippine Health Tourism program of the country.


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Endorsed By


Accredited With

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Price ₱4,500.00
Instructor HealthCore Academy
Duration 3 days
Lectures 15
Enrolled 23 students
Language English
Deadline 25 October 2020
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